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How to Delete Your CrushOn AI Account: The Complete Process
Before you delete your account, there's a step that most guides bury: cancel your subscription first. Deleting an account does not automatically end billing. Get the order right, and the process is straightforward.
Why You Must Cancel Before Deleting
Account deletion and subscription cancellation are two separate operations. Deleting your account without canceling an active subscription can result in continued billing on a subscription that is now disconnected from any accessible account.
The correct sequence:
- Cancel subscription (stop billing)
- Confirm cancellation is confirmed
- Delete account
Cancel Your Subscription
Where you cancel depends on where you originally subscribed:
Website subscription (crushon.ai):
- Log in to your account
- Account Settings > Subscription
- Click "Cancel Subscription"
- Confirm through the prompt
- You receive a cancellation confirmation — keep this
Access continues until the end of the current billing period. After that, you move to free tier until you delete.
Google Play subscription:
- Open Google Play Store > tap your profile icon
- Payments & Subscriptions > Subscriptions
- Find CrushOn AI in the list
- Tap Cancel Subscription > Confirm
Apple App Store subscription:
- iOS Settings > tap your name > Subscriptions
- Find CrushOn AI
- Tap Cancel Subscription > Confirm
Always save your cancellation confirmation. This documentation protects you in case of billing disputes.
Delete Your Account
After canceling your subscription and receiving confirmation:
- Log in at crushon.ai
- Go to Account Settings (profile icon > Settings)
- Scroll to the bottom of the page
- Find "Delete Account"
- Enter your account password
- Confirm the deletion
Your account is deleted immediately. You are logged out. The account no longer exists.
What You Lose vs. What May Remain
Permanently deleted:
- All account credentials and login access
- All conversation history
- All remaining coins (forfeited, no cash value)
- Private characters
- Subscription data
May persist:
- Publicly listed characters: If you created characters and set them as public, they may remain in the community library under anonymous attribution after your account deletion. If you want them removed, set each character to Private before deleting your account.
Before You Delete: Alternatives Worth Considering
Most reasons users want to delete an account have a less permanent solution:
| Your Goal | Better Option |
|---|---|
| Stop paying | Cancel subscription — account stays intact |
| Take a break | Cancel subscription — free tier access continues |
| Clear conversation data | Delete individual conversations from the interface |
| Remove specific characters | Delete or set to private from character management |
| Privacy concern | Review what you shared; most data stays on server regardless |
Account deletion is irreversible. If there's any chance you'll return to the platform, keeping the account costs nothing on the free tier.
Frequently Asked Questions
No. Account deletion is permanent. There is no recovery period, no soft-delete, and no account restoration. If you think you might return, don't delete — just cancel the subscription.
Once deletion processes, the email address is released and can be used to create a new account. No previous data (characters, history, coins) carries over to a new account.
A subscription was not properly canceled before deletion. Contact your payment provider — credit card company, Google Play billing, or Apple App Store — with your cancellation confirmation (or account deletion date) to dispute charges and cancel the subscription at the payment level.
Verify you're on the correct account in Settings. The option is at the bottom of Account Settings. If it genuinely doesn't appear, contact CrushOn AI support through the help channel at crushon.ai.
Account deletion removes your accessible data. Data retention in backups and processing systems is governed by the privacy policy at crushon.ai. For formal data deletion under GDPR or CCPA rights, submit a data deletion request through the privacy contact in the policy.